Payment Policy for BoostXSuri

Effective Date: January 7, 2025

At BoostXSuri, we want to ensure that our payment process is straightforward, secure, and convenient for all our customers. This Payment Policy outlines the accepted payment methods, billing procedures, and security measures in place to protect your payment information when you make a purchase on our website, boostxsuri.com.

1. Accepted Payment Methods

We accept a variety of payment methods to ensure that our customers have a smooth and secure transaction experience. These include:

  • Credit and Debit Cards: We accept all major credit and debit cards, including:
    • Visa
    • MasterCard
    • American Express
    • Discover
  • PayPal: You can make payments via PayPal, which allows you to pay using your PayPal balance or linked bank account or credit card.
  • Other Payment Methods: We may offer additional payment options at checkout, such as Apple Pay, Google Pay, or other local payment methods depending on your region.

2. Payment Security

We take the security of your payment information very seriously. All transactions on our website are protected with SSL (Secure Sockets Layer) encryption to safeguard your sensitive payment data. SSL technology ensures that any personal information you provide during the checkout process is encrypted, making it difficult for unauthorized parties to intercept.

Our payment processing is handled by secure, trusted third-party providers. BoostXSuri does not store or have access to your full payment card information. Once the payment is processed by our payment gateway, your payment details are securely transmitted to the bank or payment processor for authorization.

3. Payment Authorization

By placing an order on our website, you authorize us to charge your selected payment method for the full order amount, including taxes, shipping, and any applicable discounts or fees. Once the payment is authorized, you will receive an email confirmation of your order.

  • Pre-Authorization: For some payment methods, a pre-authorization may be placed on your account to confirm the availability of funds. The pre-authorization ensures that the payment method is valid and that the funds are available for the transaction.
  • Payment Declines: If your payment is declined by your card issuer or payment provider, you will be notified immediately, and you may be asked to provide an alternative payment method.

4. Taxes and Additional Charges

The prices listed on boostxsuri.com do not include taxes, which may vary depending on your location. Sales tax will be added to your order at checkout according to your shipping address. You are responsible for any applicable taxes, duties, or fees that may be imposed by your local jurisdiction.

  • Sales Tax: Sales tax is calculated based on the applicable rates in the state or country to which your order is shipped.
  • Customs Duties and Import Taxes (for international orders): International customers are responsible for any additional customs duties or taxes imposed by their country upon arrival.

5. Order Cancellation and Modifications

Once an order is placed and payment is processed, it is typically entered into our fulfillment system. If you wish to cancel or modify your order, please contact us immediately at info@boostxsuri.com. We will do our best to accommodate your request, but cancellations and modifications may not be possible if the order has already been processed or shipped.

6. Payment Errors or Issues

If you believe there is an error with your payment, or if you experience issues such as double charges or discrepancies in the payment amount, please contact our customer support team at info@boostxsuri.com. We will promptly investigate and resolve any issues related to payment processing.

7. Payment Disputes

If you file a chargeback or payment dispute with your card issuer or payment provider, you agree to notify us first. We aim to resolve any issues amicably and avoid disputes. Chargebacks or disputes initiated without first contacting us will be handled as a breach of our terms and may result in your account being suspended or terminated.

8. Refunds

In the event of a return or refund, the amount will be refunded to the original payment method used during the purchase. Refunds may take 5-10 business days to appear in your account, depending on your payment provider’s processing times.