Sales Policy for BoostXSuri

Effective Date: January 7, 2025

At BoostXSuri, we are committed to providing you with a seamless shopping experience and ensuring that every product you purchase meets your expectations. This Sales Policy outlines the terms and conditions under which sales are conducted on our website, boostxsuri.com. By making a purchase on our website, you agree to the terms and conditions of this Sales Policy.

1. Product Availability

  • Stock Availability: We make every effort to ensure that the products listed on our website are available for immediate purchase. However, due to high demand or other factors, some products may become temporarily unavailable. In such cases, we will notify you via email and offer alternatives or issue a full refund for your order.
  • Backorders: If an item is out of stock but available for backorder, you will be informed during the checkout process. The expected restock date will be provided, and you can decide whether to wait or cancel your order.
  • Pricing Errors: While we strive to maintain accurate pricing on our website, occasional errors may occur. If a product’s price is listed incorrectly, we will notify you before processing your order. You will have the option to confirm the purchase at the corrected price or cancel the order.

2. Pricing and Payment

  • Prices: All prices listed on boostxsuri.com are in U.S. Dollars (USD) unless otherwise stated. Prices do not include shipping costs, taxes, or customs duties, which will be added at checkout.
  • Payment Methods: We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods that may be listed on our website. Payment is processed securely via SSL encryption to ensure your transaction is safe.
  • Sales Tax: Sales tax will be applied to orders based on your shipping address, as required by state and local tax laws. The applicable tax rate will be shown during checkout.

3. Order Processing

  • Order Confirmation: After placing an order, you will receive an email confirmation containing your order details. This email serves as acknowledgment that we have received your order.
  • Processing Time: Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing may take longer. You will be notified if there is any significant delay.
  • Shipping Time: Once your order is processed, it will be shipped according to the shipping method selected during checkout. Standard shipping typically takes 5-7 business days, while expedited options may be available. Delivery times may vary based on your location.

4. Shipping and Delivery

  • Shipping Rates: Shipping costs are calculated during checkout based on the shipping method selected and the delivery address. We offer various shipping options, including standard, expedited, and international shipping.
  • International Shipping: We offer international shipping to select countries. International orders may be subject to additional customs duties, taxes, or fees, which are the responsibility of the buyer.
  • Address Accuracy: It is your responsibility to provide accurate shipping information when placing an order. We are not responsible for lost or delayed packages due to incorrect addresses provided at checkout. If you notice an error in your shipping details, please contact us immediately at info@boostxsuri.com.

5. Sales and Promotions

  • Discounts and Coupons: From time to time, we may offer discounts, promotional codes, or sales events. These offers are subject to change without notice and may have specific terms and conditions. Coupon codes are usually applied at checkout, and discounts may not be combined with other offers unless stated otherwise.
  • Gift Cards: We offer digital gift cards for purchase on our website. These gift cards are non-refundable, cannot be redeemed for cash, and have no expiration date. If you use a gift card for a purchase, the remaining balance will be stored for future use.

6. Order Cancellations and Modifications

  • Order Cancellations: You can cancel your order within 24 hours of placing it by contacting us at info@boostxsuri.com. After this period, orders may already be processed, and cancellations may not be possible. In such cases, please follow our return policy for a refund.
  • Order Modifications: If you need to modify your order (such as changing the shipping address, adding or removing items), please contact us as soon as possible. We will try to accommodate changes before the order is processed, but modifications cannot be guaranteed once the order has been shipped.

7. Customer Satisfaction

At BoostXSuri, we care about your satisfaction. If for any reason you are not happy with your purchase, please contact our customer service team. We are committed to resolving any issues promptly and ensuring you have a positive shopping experience.

  • Returns and Exchanges: Please refer to our Refund and Returns Policy for details on how to return or exchange items.
  • Customer Support: If you have any questions regarding your order or products, please feel free to contact our customer service team at info@boostxsuri.com.

8. Limitation of Liability

BoostXSuri is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the total amount paid for the products in the order that caused the issue.