Shipment Policy for BoostXSuri

Effective Date: January 7, 2025

At BoostXSuri, we understand the importance of timely and reliable shipping. This Shipment Policy outlines our shipping procedures, including delivery options, shipping rates, and handling of delays, to ensure a transparent and positive experience for all customers purchasing from our website, boostxsuri.com.

1. Shipping Methods and Delivery Timeframes

We offer a variety of shipping methods to meet your needs, whether you’re looking for fast delivery or more affordable options. The shipping timeframes for your order will depend on the shipping method you choose during checkout, as well as your delivery location.

  • Standard Shipping: Typically takes 5-7 business days (within the contiguous U.S.). Delivery times may vary for international destinations.
  • Expedited Shipping: For faster delivery, we offer expedited shipping options. Delivery typically takes 2-3 business days, depending on your location.
  • Overnight Shipping: For urgent orders, we offer overnight shipping for deliveries within the U.S. (excluding weekends and holidays).
  • International Shipping: We also ship to many countries outside of the U.S. International delivery times typically range from 7-21 business days depending on the destination.

Please note that delivery times are estimates and may be affected by factors such as weather conditions, holidays, or customs processing for international orders.

2. Shipping Rates

Shipping costs are calculated based on the shipping method you select and the delivery address. The final shipping cost will be displayed during checkout before you confirm your order.

  • Free Shipping: We offer free standard shipping on orders over a specified amount. The minimum purchase required for free shipping will be displayed on our website or at checkout.
  • Shipping Fees: For orders below the free shipping threshold, shipping fees are based on weight, dimensions, and the selected shipping method. These fees will be calculated and presented to you during checkout.

3. Order Processing

  • Order Fulfillment: Orders placed on boostxsuri.com are typically processed within 1-2 business days. Orders placed during weekends, holidays, or peak sales events may require additional time for processing.
  • Order Confirmation: Once your order is processed, you will receive an order confirmation email, followed by a shipping confirmation email once the order has shipped. This email will contain tracking information if available.

4. Shipping Restrictions

  • Domestic Shipping: We currently offer domestic shipping within the United States, including Alaska and Hawaii.
  • International Shipping: We ship to select international destinations. Please check the shipping options available for your country during checkout. International customers are responsible for any customs duties, taxes, or import fees that may apply.
  • P.O. Boxes: We can ship to P.O. boxes within the United States, though some shipping carriers may not be available for international P.O. Box addresses.
  • Restricted Items: Some products may be restricted from shipping to certain regions due to legal, regulatory, or logistical reasons. These items will be clearly marked on the product page.

5. Address Accuracy

It is your responsibility to provide an accurate and complete shipping address during checkout. BoostXSuri is not responsible for shipping delays, lost packages, or returned shipments due to incorrect or incomplete addresses. Please ensure your contact information is correct to avoid issues with delivery.

  • Address Changes: If you notice an error in your shipping address after placing an order, please contact us immediately at info@boostxsuri.com. We will do our best to update your shipping information, but changes cannot be guaranteed once the order has been processed.

6. Tracking and Shipping Notifications

Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available). You can track your shipment through the carrier’s website to monitor its progress.

  • Lost or Stolen Packages: If your package is lost or stolen after delivery, please contact us immediately. We will work with the shipping carrier to resolve the issue. However, we are not responsible for packages that are confirmed delivered to the provided address.
  • Shipping Delays: Occasionally, shipping delays may occur due to unforeseen circumstances such as weather, high demand, or customs delays for international orders. While we do our best to provide accurate delivery estimates, BoostXSuri is not responsible for delays caused by third-party carriers.

7. Return Shipping

If you wish to return an item, please refer to our Refund and Returns Policy for instructions on how to return products. You will be responsible for the cost of return shipping, unless the return is due to our error (such as a damaged or incorrect item).

8. Customs and Duties (International Orders)

For international orders, customs duties, taxes, or fees may be imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office to understand any potential fees before making an international purchase.